Security Policy
Our security standards and data protection measures
Language Notice
Our legal documents are provided in English as the authoritative version. While navigation and interface elements are available in multiple languages, the legal content remains in English to ensure accuracy and legal validity. This is standard practice for B2B enterprise software platforms.
For questions about these documents in your local language, please contact our legal team at legal@flowapp.com
1Security Overview
FlowApp implements comprehensive security measures to protect your data and ensure the integrity of our software platform.
Security Certifications:
SOC 2 Type II
Annual security compliance audit
ISO 27001
Information security management certification
GDPR Ready
European data protection compliance
Compliance Frameworks:
SOC 2 Type II
ISO 27001
GDPR
CCPA
2Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Data in Transit
- • TLS 1.3 encryption
- • Perfect Forward Secrecy
- • Certificate pinning
- • HSTS enforcement
Data at Rest
- • AES-256 encryption
- • Hardware security modules
- • Encrypted backups
- • Key rotation policies
3Access Controls
We implement strict access controls including multi-factor authentication, role-based permissions, and regular access reviews.
Access Control Measures:
Multi-Factor Authentication (MFA)
Required for all admin accounts and optional for users
Role-Based Access Control (RBAC)
Granular permissions based on job functions
Single Sign-On (SSO)
SAML 2.0 and OAuth 2.0 integration
Access Reviews
Quarterly access audits and automatic deprovisioning
4Security Monitoring
Our security team continuously monitors for threats using advanced detection systems and incident response procedures.
24/7 Security Operations Center (SOC)
Detection Capabilities:
- • Advanced threat detection
- • Behavioral analytics
- • Anomaly detection
- • Real-time alerting
Response Procedures:
- • Automated response workflows
- • Incident escalation procedures
- • Threat hunting activities
- • Forensic analysis capabilities
5Compliance
FlowApp maintains compliance with SOC 2 Type II, ISO 27001, and other relevant security frameworks.
Audit Schedule
SOC 2 Type II: Annual audit by certified third party
Penetration Testing: Quarterly external security assessments
Vulnerability Scans: Continuous automated scanning
Code Reviews: Security review for all code changes
Compliance Reports
Available to enterprise customers upon request:
- • SOC 2 Type II reports
- • Penetration testing summaries
- • Security architecture documentation
- • Incident response reports
6Incident Response
In the event of a security incident, we will notify affected customers within 72 hours and provide regular updates throughout the resolution process.
Incident Response Timeline:
Initial Response
Incident detection and initial assessment
Containment
Isolate affected systems and prevent spread
Investigation
Forensic analysis and root cause determination
Customer Notification
Affected customers notified with incident details
7Security Contact
For security-related inquiries, vulnerability reports, or incident notifications:
Security Team: security@flowapp.com
Incident Response: Available 24/7 for critical security issues
Bug Bounty: Responsible disclosure program available