Acceptable Use Policy
Guidelines for appropriate use of FlowApp services
Language Notice
Our legal documents are provided in English as the authoritative version. While navigation and interface elements are available in multiple languages, the legal content remains in English to ensure accuracy and legal validity. This is standard practice for B2B enterprise software platforms.
For questions about these documents in your local language, please contact our legal team at legal@flowapp.com
1Purpose
This Acceptable Use Policy outlines permitted and prohibited uses of FlowApp software and services.
Policy Scope:
- • All FlowApp software and services
- • Self-hosted and cloud deployments
- • API usage and integrations
- • Support and community forums
2Permitted Uses
You may use FlowApp for lawful business purposes including creating workflows, diagrams, and data visualizations for your organization.
Permitted Business Uses:
Workflow Management
Create and manage business processes, approval workflows, and automation
Data Visualization
Generate diagrams, flowcharts, and data visualizations for business insights
System Integration
Connect with other business systems and applications via APIs
Team Collaboration
Enable team-based editing, sharing, and collaborative design
Documentation
Create technical documentation, process maps, and organizational charts
Analytics & Reporting
Generate reports and analytics from workflow and process data
3Prohibited Uses
You may not use FlowApp for illegal activities, to harass others, distribute malware, or violate intellectual property rights.
Prohibited Activities:
Illegal Activities
- • Money laundering or financial fraud
- • Intellectual property infringement
- • Violation of export control laws
- • Any activity prohibited by applicable law
Security Violations
- • Attempting to breach security measures
- • Unauthorized access to other accounts
- • Distribution of malware or viruses
- • Network scanning or vulnerability testing
Abuse & Harassment
- • Harassment or threatening behavior
- • Hate speech or discriminatory content
- • Spam or unsolicited communications
- • Impersonation of others
4Compliance Requirements
You are responsible for ensuring your use of FlowApp complies with all applicable laws and regulations in your jurisdiction.
Compliance Responsibilities:
Customer Responsibilities:
- • Ensure all users comply with this policy
- • Monitor usage within your organization
- • Report suspected violations promptly
- • Maintain appropriate data governance
- • Implement necessary security controls
FlowApp Responsibilities:
- • Investigate reported violations
- • Maintain service security and integrity
- • Provide compliance documentation
- • Regular policy updates and notifications
- • Technical support for compliance
5Violation Reporting
To report violations of this policy, please contact us at security@flowapp.com.
How to Report Violations:
Email Report
Send detailed information to security@flowapp.com
Include Evidence
Provide screenshots, logs, or other relevant documentation
Response Timeline
We respond to reports within 24 hours during business days
6Enforcement
We reserve the right to investigate suspected violations and take appropriate action, including suspension of services.
Enforcement Actions:
Warning
First violation results in written warning and corrective action plan
Suspension
Temporary service suspension pending investigation and remediation
Termination
Permanent account termination for severe or repeated violations